Help and Support Information

During the course of using the website, you may have some questions. If so, check below to see if the information needed is provided. If not, please contact us so that we can clear up any questions you might have. FAQs

Are there special system requirements to play? uses Flash to operate the games. Any computer or laptop that allows the operation of Flash is compatible with the games. If you don’t have flash installed on your computer you can get it at

Additionally, your computer must be connected to the Internet.

How can I contact customer service?

Each page on our site has a link to the customer service desk. Simply click on the link at any time you need help or have a question.

Do the games work on smartphones and tablets?

As long as the smartphone or tablet you’re using is Flash compatible, you can access the site from anywhere you have Internet access.

Do the odds change when switching to play for real money?

No. All the odds are the same because the games are operated by a random number generator chip. So, the game you play for free is the same game that you play for real money.

What can I use bonuses on?

Nearly all pokies accept the bonuses. In the rare event that a game does not accept them, it will be clearly marked on the home page and the page housing the game.

Can I play offline?

The games at are not downloadable to your computer, smartphone or tablet. Therefore, you must have Internet access to play.

Is my information secure? takes privacy and security very seriously. All information is encrypted and stored in a secure manner so that nobody will gain access to your information.